PRIVACY POLICY
Privacy Notice
Who we are:
The Weir Clinic is a healthcare company providing podiatry, Sports Therapy and Holistic services on a fee paying basis to the public. Our Practioners are all self-employed professionals working together under contract to The Weir Clinic.
What we are going to do with your information?
We process personal information to enable us to provide health services to our patients, to maintain our accounts and records and to promote our services. We process information relevant to this. The information may include:
• personal details
• family details
• lifestyle and social circumstances
• goods and services purchased from our company
• financial transaction details
• physical or mental health details
• racial or ethnic origin
Why are we asking you for your information?
We do need to ask you about certain things, like your medical history, as it affects your body. We want to give you the best possible treatment when you visit us and to do this we need you to be honest with us about your health and lifestyle. We are required by law to keep records of your treatments and this information forms part of this. If you register your mobile phone number then we will send you a text message reminder too.
Sometimes it is necessary to share some of your information. So who will we share it with?
We primarily share your information with you, our patient. When necessary or required, we may also share your data with other healthcare professionals, such as your GP or nurse. If you are a minor, we may share information with your parent or guardian, and if you have a welfare guardian or carer, we may share information with them (with your consent) to ensure you receive the support needed to attend appointments. If you are reclaiming treatment costs from an insurer, we may share relevant details with them, such as appointment dates and costs, for verification purposes.
Whenever we share your data, we strictly comply with the Data Protection Act (DPA), the UK General Data Protection Regulation (UK GDPR), and are registered with the Information Commissioners Office (ICO) to ensure full protection of your privacy.
Additionally, you will have the option to receive updates from us about special offers or new services. We do not share your data with marketing companies, and we will never sell your information for marketing purposes.
How do we store your data?
Our practice is digital and our records are all securely stored in line with the law. Some of our data is stored outside of the European Economic Area (EEA) and these servers are all compliant with the relevant data protection laws.
Who is your data controller?
Our Lead Podiatrist Amanda Weir is responsible for overseeing our data protection. She can be contacted at the clinic or by email at hello@theweirclinic.co.uk
I want to remove my information from your company, how can I do that?
If you contact our data controller Amanda then she will be happy to explain your options. We are legally required to keep your medical records for a set period of time and this varies for different groups of people.
What happens to my data when I contact you through your website or social media pages?
If you are contacting us through these methods then your data will be used to help answer your enquiry. Your details will only be registered with us if you then go on to register as a patient.
Does your website store information on my computer?
Yes we do have cookies on our website which will stay on your computer and our IP address may be stored in your system too (depending on your settings).
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Minors
We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorisation by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at hello@theweirclinic.co.uk.
Cookies
We, along with our trusted partners, use cookies and similar technologies as part of our services, including when you visit our website or access our services.
A "cookie" is a small data file that is assigned to your device while browsing a website. Cookies are useful tools with various purposes, such as facilitating seamless navigation between pages, enabling certain features automatically, remembering your preferences, and streamlining your interactions with our services. Cookies also help deliver personalized ads tailored to your interests and provide statistical insights into your use of our services.
Our website utilizes the following types of cookies:
a. Session Cookies – These are temporary cookies that are stored during your browsing session. They enable the proper functioning of the site and are automatically deleted when you close your browser.
b. Persistent Cookies – These remain on your device for a specified period, even after your browser is closed. They are used to recognize you on repeat visits, for example, to retain your preferences for future log-ins.
c. Third-Party Cookies – These are set by external services that provide content on the pages you view, such as third-party analytics services that track and analyze our website usage.
Cookies do not contain personally identifiable information, but any personal data we store may be linked to the data obtained from cookies. You can manage or delete cookies via your device settings. However, disabling cookies may affect the functionality of certain features on our site, potentially limiting your browsing experience.
We also use Google Analytics to gather data on how you interact with our website, including how often you visit, the pages you access, and other usage metrics. This information is used solely to improve our website and services. Google Analytics collects your IP address, but not your name or other personal details. We do not link the data collected through Google Analytics with personally identifiable information. The use and sharing of data collected by Google Analytics is governed by Google Analytics Terms of Use and the Google Privacy Policy.
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Updates or amendments to this Privacy Policy
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at hello@theweirclinic.co.uk
The Weir Clinic, 1 Main Street, Doune, FK16 6BJ
Last Modified September 2024